Users & Companies list
Users & Companies List Description: Provides a comprehensive list view of users and companies, including activity history, engagement metrics, and account status, with a focus on company-based analytics critical for B2B. Problem Solved: Users lack a centralized view to manage and analyze user and company data, hindering account-based insights essential for B2B product teams. Benefits: Enhances user segmentation, supports targeted B2B engagement strategies, and streamlines customer success workflows. Where: Available as a new page in the Analytics sidebar under ‘Users & Companies’. 📩 Upvote if this feature would help you! Share your thoughts in the comments.
Ability to download sessions
I know you can share a link to a session, but as these expire within 30 days, it’s not particularly useful for us. It would be more useful if you could download a session to watch back. We occasionally need to send these session recordings on to external companies, and so a downloaded file would be much easier than a link that expires.
Events list
Description: Introduces a dedicated page listing all tracked events to analyze recent events occurring in your app. Problem Solved: Users lack a centralized place to view and analyze events, making it difficult to understand app interactions and optimize based on event data. Benefits: Simplifies event management, enables rapid analysis of app activity Where: Available as a new page in the sidebar under ‘Events’. Upvote if this feature would help you! Share your thoughts in the comments. 📩
Users & Companies profiles
Description: Profile pages with user/company behavior, history, and attributes for proactive support. Problem Solved: No detailed views for personalized user/company analysis. Benefits: Improves retention, enables proactive customer success. Where: Users & Companies List, click on a user/company name. 📩 Upvote if this feature would help you! Share your thoughts in the comments.
Session replay recordings extended
I would like to see session replay recordings extended from 1 month to 1 year. We often need to look back at sessions for much longer than we currently are able.
Events Export
Description: Enables users to export event data from LiveSession into CSV or JSON formats for external analysis or reporting. Problem Solved: Users lack a way to extract event data for use in third-party tools, limiting deeper analysis and reporting flexibility. Benefits: Enhances data portability, supports custom reporting, and integrates seamlessly with external BI tools. Where: Available in the Events section under the ‘Export’ option. Upvote if this feature would help you! Share your thoughts in the comments. 📩
Funnel / Session list on Dashboard
Description: Adds a funnel and session list view directly on the main dashboard, enabling users to track conversion funnels and access session recordings without navigating to separate pages. Problem Solved: Users need to switch between multiple views to analyze funnels and sessions, which disrupts workflow and slows down insights. Benefits: Streamlines analysis by centralizing key metrics and sessions, saving time and improving decision-making efficiency. Where: Available on the main Dashboard. Upvote if this feature would help you! Share your thoughts in the comments. 📩
Dashboards filters
Description: Introduces a global filter system that applies customizable filters to all metrics across dashboards, allowing users to segment data by user attributes, time ranges, or custom events in one place. Problem Solved: Users must manually create separate dashboards for different analyses, which is time-consuming and inefficient. Benefits: Simplifies dashboard customization Where: Available on all Dashboards via a new dropdown menu. Upvote if this feature would help you! Share your thoughts in the comments. 📩
Analytics data retention (12M)
Description: Extends analytics data retention to 12 months for user actions, properties, events, and more, while session replay recordings remain available for 1 or 3 months based on user plans. Problem Solved: Data retention tied to session recordings limits the ability to analyze historical user behavior, which is critical for effective product analytics. Benefits: Enables long-term trend analysis, enhances insights into user behavior and feature adoption, and supports strategic product planning. Where: Backend Upvote if this feature would help you! Share your thoughts in the comments. 📩
DevTools: “Create JIRA ticket” button for Errors
Description: Adds a button in the DevTools error logs to create a JIRA ticket directly, pre-populated with a session recording link. Problem Solved: Manually logging errors in JIRA is time-consuming, slowing down debugging workflows. Benefits: Speeds up error resolution, and improves collaboration between product and development teams. Where: Available in the DevTools Upvote if this feature would help you! Share your thoughts in the comments. 📩
Events quick access panel (from sessions list)
Description: Adds a quick access panel in the Sessions List, displaying detailed event information for each session, expanding on the existing event icons to provide deeper context about what events occurred. Problem Solved: While event icons in the Sessions List show what happened, users lack quick access to detailed event information. Benefits: Enables faster, more detailed event analysis within the session context. Where: Available in the Sessions list after clicking event icons. Upvote if this feature would help you! Share your thoughts in the comments. 📩